As my colleague Dan Doman discussed last week, social business is most certainly moving into a new phase of development. The simplest way to summarize this coming phase is that companies are “scaling up” their social operations. But what does … Full Post
AUSTIN, Texas, Dec. 20, 2011 — Spredfast, a leading social media management system provider, today announced a technology alliance with Dachis Group, the world’s leader in Social Business, to better address and solve the Social Business challenges many leading enterprises and … Full Post
It”™s pretty clear that large brands and enterprises are approaching social from a much different angle than when Spredfast first started in 2008. Wave #1, as we”™ll call it, was all about the resident social ninja or a siloed team … Full Post
The more active your company is on social the more likely your customers will use social networks to ask your for help, register complaints (to put it nicely) and generally seek advice. Sounds great. That is what you want from … Full Post