At Spredfast we’ve designed a Social Media Management System that tackles the operational challenges facing the social Enterprise.

But we’ve learned that unlocking the value of social business requires not just a scalable social platform but the expertise to:

• Understand how to optimize that platform for your particular organization
• Roll out the platform grounded by an understanding of change management
• Deliver ongoing training
• Use results to coach your organization towards improved social program performance

Building exceptional Enterprise software is not our only focus. We believe in enabling teams to use our social media management software to achieve their social business goals and carry out their daily responsibilities. We know teams are organizing in a variety of ways for different social use cases; one size does not fit all.

At Spredfast, we take this into account during training and implementation because it is a critical component of social success. If we’re training a customer care team, we may focus more on Customer Care Analytics rather than on Facebook marketing metrics. If we’re working with a global organization with different brands in a number of geographies, we’ll organize them differently than if we were working with a single brand with one location.

Today, we offer strategic services to help enable enterprise companies to be successful managing and implementing social media programs. Learn more about our Strategic Services.