Today is Community Manager Appreciation Day, a day launched in 2010 by Altimeter Group”™s Jeremiah Owyang to “pause, recognize, and celebrate the efforts of community managers around the world to improve customer experiences.” To understand the impact that Community … Full Post
Using social media for business requires companies to embrace social channels to satisfy the needs of their customers, prospects and networks. This can mean many different tactics for various types of companies, but content is always at the heart of … Full Post