May 15, 2018
Starting today, Spredfast can now help ensure seamless transitions from chatbots to humans.
May 8, 2018
We’re thrilled to announce that Spredfast and Yelp are official partners, integrating Yelp reviews alongside existing workflows.
February 27, 2018
Spredfast now manages reviews from 100+ sites alongside all your other social media channels. Here's why we think that matters.
June 7, 2017
Creating alignment between marketing and service teams can pay dividends: Customers enjoy a better and more consistent experience, and brands gain more control of the customer journey.
April 20, 2017
Facebook Messenger's Discover tab is here. Is your brand ready?
April 5, 2017
Learn why these three elements of context are critical to consider before you respond to solve an issue on social.
January 3, 2017
We have a few predictions on the shape social customer care will take in 2017.
December 15, 2016
The big question facing many organizations right now is: Who should own social media channels from a support standpoint?
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