Austin Lytle

Austin Lytle is a Senior Product Marketing Manager at Spredfast where he works with customers and the Spredfast product team to make sure we are delivering the world's best social software platform. Austin spent three years running political campaigns in Texas and Louisiana. A New Orleans native, he is avid cyclist and lover of music and wine.

Smart Social @Spredfast

Know more about your buyer: Spredfast adds reviews from 100+ sites

February 27, 2018
Spredfast now manages reviews from 100+ sites alongside all your other social media channels. Here's why we think that matters.
Facebook Messenger Discover tab
Smart Social @Spredfast

How Your Brand can Prepare for Facebook Messenger's Discover Tab

April 20, 2017
Facebook Messenger's Discover tab is here. Is your brand ready?
Innovation + Inspiration

3 Ways to Use Social Data to Truly Personalize Customer Care

April 5, 2017
Learn why these three elements of context are critical to consider before you respond to solve an issue on social.
Marketing Trends + Strategies

6 Predictions for Social Customer Care in 2017

January 3, 2017
We have a few predictions on the shape social customer care will take in 2017.
Marketing Trends + Strategies

Where Social Customer Care Lives:

December 15, 2016
The big question facing many organizations right now is: Who should own social media channels from a support standpoint?
Smart Social @Spredfast

Deeper Context, Faster Response with Twitter

November 1, 2016
Spredfast is proud to be among the first to integrate and build into Twitter’s quick replies in Direct Messages.

It's Time to Kill the Spreadsheet: Introducing Campaign Planner

May 12, 2016
Campaign Planner is what marketers have been waiting for: a single place to plan, collaborate, and build every campaign.

Sophisticated Social Care with Twitter + Spredfast

February 28, 2016
How two new Twitter developments will make social customer care even more sophisticated for Spredfast customers.

#NoFilter: Spredfast Recognized as Member of the Instagram Partner Program

November 10, 2015
Instagram has selected Spredfast as an inaugural member of its Partner Program. Here's what that means for our customers.