Spredfast Welcomes NetBase to Our Partner Ecosystem

Whether you’re monitoring brand health, dealing with customer issues, or building winning campaigns, enterprise social listening makes your work easier by bringing you actionable insights about the topics you care about most. Smart listening drives deeper understanding of the world around you, which is why today we’re pleased to announce our new partnership with NetBase. The NetBase listening platform now connects directly into the Spredfast Social Inbox, bringing another leader from the Q1 2016 Forrester Enterprise Social Listening Wave into the Spredfast partner ecosystem.

“Our new partnership with NetBase proves that open is the way to go — nowhere else can you get best-of-breed social engagement paired with NetBase’s award-winning social analytics,” says Dan Doman, SVP Corporate & Business Development for Spredfast.

What Spredfast + Netbase means for customers

The combined Spredfast & NetBase offering delivers powerful insights and engagement to our joint customers. Now companies in industries from media & entertainment to retail to financial services can connect to the people they care about most by combining the unrivaled speed & accuracy of NetBase with Spredfast’s trusted engagement platform.

Enterprise social listening has become a crucial part of the enterprise technology stack, and partnering with the top of the field aligns with our firm belief in a best-of-breed strategy. We’ve long admired NetBase, a sentiment echoed by Forrester in the Enterprise Social Listening Wave this year. Forrester commended NetBase on their strong customer references, which highlighted “that NetBase is ‘a good partner,’ ‘their leadership is in tune,’ and the company is ‘forward-thinking.’”

The new partnership earned high praise from NetBase leadership as well.

“We are pleased to partner with Spredfast to bring our joint customers best-of-breed coverage from social analytics to publishing and engagement, enabling powerful business decision-making,” says Peter Caswell, CEO NetBase.

Our dedicated integrations product team created a seamless integration between NetBase and Spredfast, whereby users can bring NetBase topics into the Spredfast Social Inbox. NetBase Topics allow customers to quickly drill down into areas of interest; the integration means joint customers can see that detailed view directly in Spredfast. Customers now have deeper insights at their fingertips, giving them the ability to uncover more customer care requests, manage potential crises, or track trends.

If you’re interested in learning more about the NetBase + Spredfast integration, please reach out to partners@spredfast.com.

Welcome to the team, NetBase. We’re thrilled to have you.

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Cara Dolence manages Spredfast's partner programs globally to help customers realize the full value of integrating their technology stacks. Cara currently lives in London and still supports her Virginia Tech Hokies and Washington Capitals from afar.